Listen before you build
Talk to people who experience the problem. Ask how they manage it today and what makes the task difficult.
Describe the problem clearly
Write down who needs help, what they are trying to achieve, and what gets in the way. Avoid deciding on a solution too early.
Test a small idea
A sketch or simple prototype can reveal misunderstandings before development begins. Use feedback to refine your next step.
Questions or a correction? Contact the editorial team.